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Consider starting with samples and, if wanting to deep-dive into health, the lab tests. Also, each raw ingredient AND finished formula is cruelty-free (and USA-made!). Happy shopping and beauty-meets-health journey!

Our savvy supporters have seriously sensitive skin and ingredient needs. Many are dealing with issues such as chronic fatigue, Lyme, mold, and more. For this, we avoid many, many ingredients in other 'natural' brands.

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Concentrated Long-Stay Jet-Black Vegan Cream Eyeliner

Sale

TITANIUM DIOXIDE-FREE, MICA-FREE, TALC-FREE, CARMINE-FREE, PARABEN-FREE

Concentrated Long-Stay Jet-Black Vegan Cream Eyeliner

$28.99

~~$34.99~~ $28.99

Vegan Lengthening Mascara

TITANIUM DIOXIDE-FREE, MICA-FREE, TALC-FREE, CARMINE-FREE, PARABEN-FREE

Vegan Lengthening Mascara

$26.99

$26.99

Warm Gold

MICA-FREE OPTION; VEGAN; ALWAYS CRUELTY-FREE, TALC-FREE, CARMINE-FREE, PARABEN-FREE

Organic-Rich Hydrating Creamy Concealer

$34.99

$34.99

Natural Vegan Vanilla-Chamomile Mascara

ORGANIC INGREDIENTS AND COUNTLESS OMISSIONS

Natural Vegan Vanilla-Chamomile Mascara

$26.99

$26.99

Long-Lasting Silky-Soft Pressed Mineral Foundation

TITANIUM DIOXIDE-FREE, TALC-FREE, CARMINE-FREE, PARABEN-FREE

Long-Lasting Silky-Soft Pressed Mineral Foundation

$49.99

$49.99

Creme

MICA-FREE, TALC-FREE, CARMINE-FREE, PARABEN-FREE COSMETICS

Nutrient-Rich Full-Coverage Liquid Foundation (Standard Size)

From $39.99

From $39.99

Bronze Shimmer

ETHICAL MICA, TITANIUM DIOXIDE-FREE, TALC-FREE, CARMINE-FREE, PARABEN-FREE COSMETICS

Two-Ingredient Shimmer Eyeshadow

$17.99

$17.99

Pink

TITANIUM DIOXIDE-FREE, TALC-FREE, CARMINE-FREE, PARABEN-FREE

Long-Lasting Silky-Soft Pressed Mineral Blush

$49.99

$49.99

Medium Golden Olive

MICA-FREE, TALC-FREE, CARMINE-FREE, PARABEN-FREE COSMETICS

Perfect-Finish Full-Coverage Cream Foundation

$54.99

$54.99

herbs for hair

Enhance hair health and vitality

Love My Hair Tonic

$59.99

$59.99

Say Yes! to avoiding harmful ingredients that could jeopardize your health. We offer the cleanest cosmetics, water and air purification, vital supplements, lab tests, and more: Enhance your well-being and natural beauty.

Protect your health and peace of mind.

Clean Cosmetics: All

Cosmetics Without Titanium Dioxide

Cosmetics Without Mica

Makeup: Unscented

Clean Skincare: All

Unique, Key Insight: Lab Tests

Wellness + Core Supplements

Oral Hygiene

FAQ

How much is shipping?

On orders 49+(USA), it's automatically free; for orders below that, it's just 4.99. (Outside the USA? Our shipping calculator will show your rate if we ship to that location.)

Are all the formulas cruelty-free, without animal testing?

Yes! From the raw ingredients themselves to the finished products, all are without animal cruelty! Read more about key factors within cruelty-free makeup here and about how veganism isn't inherently cruelty-free. Additionally, learn about cruelty-free benefits and select among cruelty-free makeup brushes, too!

Do you accept returns?

Many small and medium-sized beauty and wellness companies avoid returns, but we certainly allow them! With a few caveats, that is: Returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include samples, lab tests, gift cards, or any other item labeled 'final sale.' Read more about our friendly policy here.

Are Heal Yes! cosmetics and skincare hypoallergenic / non-comedogenic / natural / organic / etc.?

The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!

But there's more to this question regarding 'claims':

The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:

Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.

Smaller boutique and home-made brands might use the terms and have no testing back-up at all.

It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.

Read the full article here!

The unique lab tests seem helpful but expensive; if I had to pick one, which do you suggest?

The lab tests we offer within Heal Yes! are unique—self-assessments you won't simply find in a doctor's office—and can provide utterly invaluable insights about wellness. Here are a couple tests to consider at the forefront:

1. Amino Acid Health Assessment: This is the best test to help identify the areas of your personal health to focus on first! This test is conducted via urine.

2. Comprehensive 14-Panel Chronic Fatigue Profile Blood Test: With an eye on hormones, chronic inflammation, thyroid function, anemia, diabetes, metabolic function, stress, and two common viruses; this panel is a powerful tool towards your wellness goal. This test will require you to pop by your local LabCorp for a blood-draw.

Also, consider these two panels, especially if you suspect you have methylation (e.g., MTHFR) issues:

3. Optimal Wellness Genetic Insights Panel Cheek Swab: This comprehensive self-analysis option analyzes genetics in 7 key areas of health (methylation, neurotransmitters, mitochondrial health, detoxification, inflammation, and more) and provides genetically targeted nutritional suggestions. This test is conducted via a cheek swab.

4. MTHFR/COMT Genetic Methylation Profile Cheek Swab: When methylation is working, it helps you feel full of energy, in a good mood, and just generally well! When it is not working, you can feel tired, depressed, irritable, run-down, susceptible to infections, foggy-brained, and just plain "toxic." This genetic methylation profile looks for two specific gene variants key in methylation. This test is conducted via a cheek swab.

Where can I see the ingredients?

Each product page fully discloses the ingredients!

Are the formulas fragrance-free?

Synthetic fragrances are always avoided among Heal Yes! formulas; naturally, scents or aromas come from raw ingredients themselves (e.g., lavender imparts a natural floral aroma; some organic oils and waxes smell clean and nutty; etc.).

Some formulas contain [mica / titanium dioxide / a specific ingredient] while others do not; why the variance?

Clean cosmetic formulas are our priority, though each of us has specific ingredient needs: We have a variety of formulations to choose from in effort to cater to various ingredient, sensitivity, and allergen needs. Additionally, we always disclose all the ingredients on product pages and product labels.

A good starting point is within this very page you're viewing as well as the ingredient starting points here to find your specific products.

Often, our savvy supporters entrust us to provide specific formulas that match their ingredient needs; if you want to steer clear of an ingredient, we surely have options for you!

For instance, if you prefer or need makeup without mica, choose mica-free. Needing to avoid titanium dioxide? We have options without titanium dioxide. The list goes on and on!

Selecting from samples is a good starting point if you need a bit of direction!

Is Heal Yes! gluten-free?

Heal Yes! formulas do not use gluten, not even our vitamin E. If there is ever even a trace amount, it will be disclosed within the fully disclosed product page ingredient list. When and if we carry other brands that contain gluten, we will disclose such within the ingredient section on that respective product page.

Are Heal Yes! formulas vegan?

Most products are vegan, indeed, albeit some contain beeswax; the vegan collection is here. We use kosher or synthetic beeswax. Always, we avoid carmine.

Does Heal Yes! use nanoparticles in any formulas?

No, never! Nanoparticles are cosmetic ingredients so small in size they can allegedly permeate pores and enter the bloodstream (no thanks! Our bodies have enough to contend with!). We entrust cosmetic-grade particle sizes and even high-micron sizes!

Are all the products hypoallergenic / non-clogging / non-comedogenic?

The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!

But there's more to this question regarding 'claims':

The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:

Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.

Smaller boutique and home-made brands might use the terms and have no testing back-up at all.

It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.

Read the full article here!

Aren't oils and waxes skin-clogging?

Heal Yes! uses organic, non-GMO, breathable oils and waxes among synergistic formulas.

Noxious, synthetic oils such as mineral oil and petrolatum are clogging and avoided. Do note that organic oils and waxes can be the opposite—gentle and even nourishing; select organic oils, waxes, and synergistic formulas can bode with even the most sensitive skin.

Please note that this is NOT to say that some people do not react to seemingly good ingredients, whether oils, waxes, butters, etc.: our bodies are ever-changing, dynamic, and unique:

Let's use shea butter, for example. One person's skin may love organic shea butter while another needs to avoid it; perhaps another person uses shea butter raw whereas another can use it only when it's in a specific synergistic formula (etc.). It's for the nuances that vary from person to person regarding our skin, bodies, and tolerance levels that we offer a happiness guarantee and sample selections!

Is Heal Yes! a good option for those who are pregnant / nursing / of a certain age or condition? What if I'm undergoing a treatment?

What we can and do provide are clean cosmetic products with and without specific ingredients so you can make your best decisions among wonderful options. Regarding claims and conditions, it is in everyone's best interest to ask you to confer with your healthcare provider when it comes to ingredients and your specific safety concerns or needs. We contend that we offer the widest, most purposeful array of ingredients and omissions for you to review with trusted professionals accordingly.

Do formulas have SPF ratings?

The ingredients that lend the most sun-protective qualities are often titanium dioxide and zinc oxide; we turn to one or both for coverage-enhancing qualities, especially in our foundations. In the future we may obtain specific sun protection factors (e.g., SPF 30, SPF 40, etc.). Note that nanoparticles can be prominent in SPF-lending formulas; Heal Yes! will never use nanoparticles.

Are all the formulas cruelty-free, without animal testing?

Yes! From the raw ingredients themselves to the finished products, all are without animal cruelty! Read more about key factors within cruelty-free makeup here and about how veganism isn't inherently cruelty-free here. Additionally, read about overall cruelty-free benefits here and select among cruelty-free makeup brushes, too!

How can I ensure the safety of natural cosmetics for sensitive skin?

Patch testing is recommended, and if you have specific concerns, consult with a dermatologist before use. Choose among Heal Yes!'s very specific ingredient omission options. Also, do heed the notion that hypoallergenic and natural are not regulated terms; it's best to ensure the safety of your formulas for sensitive skin by choosing samples, patch-testing one at a time, and choosing among truly clean formulas that suit your needs.

Are there any natural or organic ingredients to avoid in cosmetics?

It's important to recognize that individuals can be sensitive to a wide range of substances, even those deemed natural and gentle. (Related article: Sensitivities and Allergies to "Good" Ingredients)

Essential oils, specific plant extracts, and ingredients derived from nuts are common culprits that may trigger allergic reactions in some people.

Regardless of whether you have a known history of allergies or not, it's advisable for everyone to conduct a patch test before incorporating new natural cosmetics and wellness products into their routine. This simple yet effective step involves applying a small amount of the product to a discreet area of your skin, typically the inner forearm or behind the ear.

By taking this precautionary measure, you give your skin the chance to react in a controlled environment, helping you identify any potential sensitivities. Keep an eye out for redness, itching, swelling, or any other unusual reactions during the 24 to 48 hours following the patch test.

Remember, our bodies are unique, and what works wonders for one person may not suit another. By embracing the habit of patch testing, you empower yourself to make informed choices about the products you use. Here's more about patch-testing, with a video, if you want to learn more!

Related article: Sensitivities and Allergies to "Good" Ingredients

Are natural cosmetics and wellness products safe for all skin types?

Generally, natural products are formulated to be gentle on all skin types. However, it's essential to check the ingredient list for potential allergens and conduct a patch test before widespread use. Please see the aforementioned question for more detailed insight!

What are the shipping rates?

🇺🇸 On orders 49+(USA), it's automatically free!

... for orders below that, it's just 4.99.

🇨🇦 Also, Canada-based orders 150+ (USD) ship free.

🌎 Outside the USA or Canada? Upon checkout, our shipping calculator will show your rate if we ship to that location. 👋 Location not showing? Message if needing us to ship to your location; it's possible we can still accommodate!

Where does Heal Yes! ship?

Other than within the USA, we ship across the globe. We seek to add to our ship-to locations regularly; the easiest way to see if we ship to your location is to populate your cart and checkout: if we ship to your location, checkout will be seamless (if not, it will tell you accordingly).

From where do you ship? 🇺🇸 Are you USA-based?

🇺🇸 We're USA-based only, shipping from Texas and/or Florida! 🌵🌴☀️

How does the refund/exchange process work?

To return or exchange an item, contact us within 30 days of receiving it at hello@livelifepurely.com.

We cover shipping for exchanges (you do for refunds, though there are no hidden restock fees).

Note that non-refundable items include gift cards and personalized or final sale items such as samples and lab tests.

What is the timeframe for returning items for exchange or refund?

Contact us within 30 days of delivery to request a return or exchange. Return the items within seven (7) working days after receiving the return address (and, for exchanges, pre-paid label). Items returned after seven days will not be eligible for an exchange or refund. Again, you have 30 days to contact us about a return or exchange after tracking shows delivery :)

Who covers the shipping costs for returns and exchanges?

For an exchange, we will cover your shipping both to and fro! When returning an item for a refund, there's no restocking or hidden fees, albeit you are responsible for the shipping fee. Again, if you proceed with an exchange, we will cover the shipping costs to send the new item(s) to you.

What is the processing time for returns and exchanges?

Once your package arrives at our facility for a return or exchange, processing takes a few business days on average (up to 14 days in rare cases; holidays and 'boom' times affect this timeline, for instance). We will verify and account for the items you've sent. You will receive an email confirmation once the process is finalized :)

Is the discount on my original order applicable for an exchange?

Discounts applied to the original order may not be transferred to exchanges. The exchange will be processed based on the current product price at the time of the exchange request.

Can I return a product purchased with a discount or during a promotion?

You can generally return products purchased with a discount or during a promotion (except non-returnable items such as gift cards and personalized or final sale items such as samples and lab tests). Naturally, the refund amount will be based on the actual amount paid.

What is the process for initiating a warranty claim for a broken or defective item?

In the rare event that you receive a broken or defective item, initiate the warranty process by emailing us at hello@livelifepurely.com within 48 hours of receiving your order (i.e., after tracking shows delivery). Attach a photo clearly showing the issue. Our dedicated team will promptly assess the situation and arrange for a hassle-free replacement at no cost to you.

Are there any items that are non-refundable or considered final sales?

Yes, gift cards, personalized products, samples, lab tests, and items marked 'final sale' are non-refundable. Please see our full terms for more details and updates.

Where should i start?

Consider staring here:

TITANIUM DIOXIDE-FREE MAKEUP

MICA-FREE MAKEUP

WHAT DOES HEAL YES! AVOID?

How much is shipping?

On orders 49+(USA), it's automatically free; for orders below that, it's just 4.99. (Outside the USA? Our shipping calculator will show your rate if we ship to that location.)

Are all the formulas cruelty-free, without animal testing?

Yes! From the raw ingredients themselves to the finished products, all are without animal cruelty! Read more about key factors within cruelty-free makeup here and about how veganism isn't inherently cruelty-free. Additionally, learn about cruelty-free benefits and select among cruelty-free makeup brushes, too!

Do you accept returns?

Many small and medium-sized beauty and wellness companies avoid returns, but we certainly allow them! With a few caveats, that is: Returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include samples, lab tests, gift cards, or any other item labeled 'final sale.' Read more about our friendly policy here.

Are Heal Yes! cosmetics and skincare hypoallergenic / non-comedogenic / natural / organic / etc.?

The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!

But there's more to this question regarding 'claims':

The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:

Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.

Smaller boutique and home-made brands might use the terms and have no testing back-up at all.

It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.

Read the full article here!

The unique lab tests seem helpful but expensive; if I had to pick one, which do you suggest?

The lab tests we offer within Heal Yes! are unique—self-assessments you won't simply find in a doctor's office—and can provide utterly invaluable insights about wellness. Here are a couple tests to consider at the forefront:

1. Amino Acid Health Assessment: This is the best test to help identify the areas of your personal health to focus on first! This test is conducted via urine.

2. Comprehensive 14-Panel Chronic Fatigue Profile Blood Test: With an eye on hormones, chronic inflammation, thyroid function, anemia, diabetes, metabolic function, stress, and two common viruses; this panel is a powerful tool towards your wellness goal. This test will require you to pop by your local LabCorp for a blood-draw.

Also, consider these two panels, especially if you suspect you have methylation (e.g., MTHFR) issues:

3. Optimal Wellness Genetic Insights Panel Cheek Swab: This comprehensive self-analysis option analyzes genetics in 7 key areas of health (methylation, neurotransmitters, mitochondrial health, detoxification, inflammation, and more) and provides genetically targeted nutritional suggestions. This test is conducted via a cheek swab.

4. MTHFR/COMT Genetic Methylation Profile Cheek Swab: When methylation is working, it helps you feel full of energy, in a good mood, and just generally well! When it is not working, you can feel tired, depressed, irritable, run-down, susceptible to infections, foggy-brained, and just plain "toxic." This genetic methylation profile looks for two specific gene variants key in methylation. This test is conducted via a cheek swab.

Where can I see the ingredients?

Each product page fully discloses the ingredients!

Are the formulas fragrance-free?

Synthetic fragrances are always avoided among Heal Yes! formulas; naturally, scents or aromas come from raw ingredients themselves (e.g., lavender imparts a natural floral aroma; some organic oils and waxes smell clean and nutty; etc.).

Some formulas contain [mica / titanium dioxide / a specific ingredient] while others do not; why the variance?

Clean cosmetic formulas are our priority, though each of us has specific ingredient needs: We have a variety of formulations to choose from in effort to cater to various ingredient, sensitivity, and allergen needs. Additionally, we always disclose all the ingredients on product pages and product labels.

A good starting point is within this very page you're viewing as well as the ingredient starting points here to find your specific products.

Often, our savvy supporters entrust us to provide specific formulas that match their ingredient needs; if you want to steer clear of an ingredient, we surely have options for you!

For instance, if you prefer or need makeup without mica, choose mica-free. Needing to avoid titanium dioxide? We have options without titanium dioxide. The list goes on and on!

Selecting from samples is a good starting point if you need a bit of direction!

Is Heal Yes! gluten-free?

Heal Yes! formulas do not use gluten, not even our vitamin E. If there is ever even a trace amount, it will be disclosed within the fully disclosed product page ingredient list. When and if we carry other brands that contain gluten, we will disclose such within the ingredient section on that respective product page.

Are Heal Yes! formulas vegan?

Most products are vegan, indeed, albeit some contain beeswax; the vegan collection is here. We use kosher or synthetic beeswax. Always, we avoid carmine.

Does Heal Yes! use nanoparticles in any formulas?

No, never! Nanoparticles are cosmetic ingredients so small in size they can allegedly permeate pores and enter the bloodstream (no thanks! Our bodies have enough to contend with!). We entrust cosmetic-grade particle sizes and even high-micron sizes!

Are all the products hypoallergenic / non-clogging / non-comedogenic?

The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!

But there's more to this question regarding 'claims':

The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:

Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.

Smaller boutique and home-made brands might use the terms and have no testing back-up at all.

It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.

Read the full article here!

Aren't oils and waxes skin-clogging?

Heal Yes! uses organic, non-GMO, breathable oils and waxes among synergistic formulas.

Noxious, synthetic oils such as mineral oil and petrolatum are clogging and avoided. Do note that organic oils and waxes can be the opposite—gentle and even nourishing; select organic oils, waxes, and synergistic formulas can bode with even the most sensitive skin.

Please note that this is NOT to say that some people do not react to seemingly good ingredients, whether oils, waxes, butters, etc.: our bodies are ever-changing, dynamic, and unique:

Let's use shea butter, for example. One person's skin may love organic shea butter while another needs to avoid it; perhaps another person uses shea butter raw whereas another can use it only when it's in a specific synergistic formula (etc.). It's for the nuances that vary from person to person regarding our skin, bodies, and tolerance levels that we offer a happiness guarantee and sample selections!

Is Heal Yes! a good option for those who are pregnant / nursing / of a certain age or condition? What if I'm undergoing a treatment?

What we can and do provide are clean cosmetic products with and without specific ingredients so you can make your best decisions among wonderful options. Regarding claims and conditions, it is in everyone's best interest to ask you to confer with your healthcare provider when it comes to ingredients and your specific safety concerns or needs. We contend that we offer the widest, most purposeful array of ingredients and omissions for you to review with trusted professionals accordingly.

Do formulas have SPF ratings?

The ingredients that lend the most sun-protective qualities are often titanium dioxide and zinc oxide; we turn to one or both for coverage-enhancing qualities, especially in our foundations. In the future we may obtain specific sun protection factors (e.g., SPF 30, SPF 40, etc.). Note that nanoparticles can be prominent in SPF-lending formulas; Heal Yes! will never use nanoparticles.

Are all the formulas cruelty-free, without animal testing?

Yes! From the raw ingredients themselves to the finished products, all are without animal cruelty! Read more about key factors within cruelty-free makeup here and about how veganism isn't inherently cruelty-free here. Additionally, read about overall cruelty-free benefits here and select among cruelty-free makeup brushes, too!

How can I ensure the safety of natural cosmetics for sensitive skin?

Patch testing is recommended, and if you have specific concerns, consult with a dermatologist before use. Choose among Heal Yes!'s very specific ingredient omission options. Also, do heed the notion that hypoallergenic and natural are not regulated terms; it's best to ensure the safety of your formulas for sensitive skin by choosing samples, patch-testing one at a time, and choosing among truly clean formulas that suit your needs.

Are there any natural or organic ingredients to avoid in cosmetics?

It's important to recognize that individuals can be sensitive to a wide range of substances, even those deemed natural and gentle. (Related article: Sensitivities and Allergies to "Good" Ingredients)

Essential oils, specific plant extracts, and ingredients derived from nuts are common culprits that may trigger allergic reactions in some people.

Regardless of whether you have a known history of allergies or not, it's advisable for everyone to conduct a patch test before incorporating new natural cosmetics and wellness products into their routine. This simple yet effective step involves applying a small amount of the product to a discreet area of your skin, typically the inner forearm or behind the ear.

By taking this precautionary measure, you give your skin the chance to react in a controlled environment, helping you identify any potential sensitivities. Keep an eye out for redness, itching, swelling, or any other unusual reactions during the 24 to 48 hours following the patch test.

Remember, our bodies are unique, and what works wonders for one person may not suit another. By embracing the habit of patch testing, you empower yourself to make informed choices about the products you use. Here's more about patch-testing, with a video, if you want to learn more!

Related article: Sensitivities and Allergies to "Good" Ingredients

Are natural cosmetics and wellness products safe for all skin types?

Generally, natural products are formulated to be gentle on all skin types. However, it's essential to check the ingredient list for potential allergens and conduct a patch test before widespread use. Please see the aforementioned question for more detailed insight!

What are the shipping rates?

🇺🇸 On orders 49+(USA), it's automatically free!

... for orders below that, it's just 4.99.

🇨🇦 Also, Canada-based orders 150+ (USD) ship free.

🌎 Outside the USA or Canada? Upon checkout, our shipping calculator will show your rate if we ship to that location. 👋 Location not showing? Message if needing us to ship to your location; it's possible we can still accommodate!

Where does Heal Yes! ship?

Other than within the USA, we ship across the globe. We seek to add to our ship-to locations regularly; the easiest way to see if we ship to your location is to populate your cart and checkout: if we ship to your location, checkout will be seamless (if not, it will tell you accordingly).

From where do you ship? 🇺🇸 Are you USA-based?

🇺🇸 We're USA-based only, shipping from Texas and/or Florida! 🌵🌴☀️

How does the refund/exchange process work?

To return or exchange an item, contact us within 30 days of receiving it at hello@livelifepurely.com.

We cover shipping for exchanges (you do for refunds, though there are no hidden restock fees).

Note that non-refundable items include gift cards and personalized or final sale items such as samples and lab tests.

What is the timeframe for returning items for exchange or refund?

Contact us within 30 days of delivery to request a return or exchange. Return the items within seven (7) working days after receiving the return address (and, for exchanges, pre-paid label). Items returned after seven days will not be eligible for an exchange or refund. Again, you have 30 days to contact us about a return or exchange after tracking shows delivery :)

Who covers the shipping costs for returns and exchanges?

For an exchange, we will cover your shipping both to and fro! When returning an item for a refund, there's no restocking or hidden fees, albeit you are responsible for the shipping fee. Again, if you proceed with an exchange, we will cover the shipping costs to send the new item(s) to you.

What is the processing time for returns and exchanges?

Once your package arrives at our facility for a return or exchange, processing takes a few business days on average (up to 14 days in rare cases; holidays and 'boom' times affect this timeline, for instance). We will verify and account for the items you've sent. You will receive an email confirmation once the process is finalized :)

Is the discount on my original order applicable for an exchange?

Discounts applied to the original order may not be transferred to exchanges. The exchange will be processed based on the current product price at the time of the exchange request.

Can I return a product purchased with a discount or during a promotion?

You can generally return products purchased with a discount or during a promotion (except non-returnable items such as gift cards and personalized or final sale items such as samples and lab tests). Naturally, the refund amount will be based on the actual amount paid.

What is the process for initiating a warranty claim for a broken or defective item?

In the rare event that you receive a broken or defective item, initiate the warranty process by emailing us at hello@livelifepurely.com within 48 hours of receiving your order (i.e., after tracking shows delivery). Attach a photo clearly showing the issue. Our dedicated team will promptly assess the situation and arrange for a hassle-free replacement at no cost to you.

Are there any items that are non-refundable or considered final sales?

Yes, gift cards, personalized products, samples, lab tests, and items marked 'final sale' are non-refundable. Please see our full terms for more details and updates.

Where should i start?

Consider staring here:

TITANIUM DIOXIDE-FREE MAKEUP

MICA-FREE MAKEUP

WHAT DOES HEAL YES! AVOID?

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