Privacy policy

This Privacy Policy describes how Babes & Babies, LLC d/b/a Heal Yes! (“Heal Yes!,” “we,” and “our”) collects, uses, discloses, and protects Personal Information (information that can be linked to an identified or identifiable person) in connection with our website (“Site”). At Heal Yes!, your trust and satisfaction is of the utmost importance. We are committed to respecting the privacy and the security of your Personal Information and have instituted safeguards intended to ensure that your Personal Information is handled in a safe and responsible manner. This Privacy Policy also provides you with information about your rights and choices with respect to your Personal Information, and how you can reach us to get answers to your questions or express any concerns. Use of this Site, and any disputes arising from it, are subject to this Privacy Policy as well as our Terms of Use and all of its dispute resolution provisions.

Types of Information We Collect

The following provides examples of the type of Personal Information that we collect from you for our purposes and how we use that information.

Context	Types of Data	Primary Purpose for Collection and Use of Data
Account Registration	When you register for an account on our Site, we collect your name, and email address. We may also collect information relating to the actions that you perform while logged into your account. If you choose to provide it, we may also collect information such as product and services preferences.	We have a legitimate interest in providing account related functionalities to our users and performing our contract with you. Accounts can be used for easy checkout, to view status of your orders and confirmation of orders, and to save your preferences and transaction history.
Site Behavior/Cookies	We use first party cookies and other methods to track site activity. We also use third party cookies and other methods to track site activity and disclose it with third parties. See the Cookie section below for more information.	First party cookies gather information so you can make a purchase. They are also used to provide you with a better shopping experience. Third party cookies gather information to engage in behavior-based advertising and capture website analytics. We have a legitimate interest in making our Site operate efficiently, providing account-related functionalities, improving our platform, services and product offerings, and maintaining security standards and to engage in behavior-based advertising and capture website analytics.
Demographic Information	We may collect Personal Information, such as your age, location, and gender.	We have a legitimate interest in using this information to comply with applicable laws, and to better understand our customers and provide tailored services.
Email Interconnectivity	If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.	We have a legitimate interest in using this information to understand how you interact with our communications to you.
Feedback/Support	If you provide us feedback or contact us for support, we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.	We have a legitimate interest when we use this information in order to receive, and act upon, your feedback or issues.
Distance Information	When you use our Site, we may collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location and your distance from our retail location(s) that sells our products.	We have a legitimate interest in understanding our users and providing tailored services. In some contexts, our use is also based upon your consent to provide us with geo location information.
Financial or Payment Information	We may collect payment information, such as your name and credit card, from you. However, Heal Yes! uses third party payment processors to complete the transactions.	We have a legitimate interest in using this information for processing or fulfilling orders and transactions through our third party payment processors.
Mobile Devices	We collect information from your mobile device such as unique identifying information broadcast from your device.	We have a legitimate interest in using this information to identify unique visitors and understand how users interact with us on their mobile devices.
Mailing List	When you sign up for one of our mailing lists, we collect your email address or postal address.	We have a legitimate interest in sharing information about our products or services with you and otherwise providing you with marketing or promotional materials.
Heal Yes! Rewards Club Program	When you participate in the Heal Yes! Rewards Club Program, we collect your name, email, phone number, and address.	We have a legitimate interest in using Personal Information about you for enrollment and administration purposes for the Heal Yes! Rewards Club Program as further described in the Rewards Club Program Terms and Conditions.
Social Media Information	We may collect, as a result of using third party social media plugins, widgets, or other tools, information related to your social media usage as it relates to our Site.	We have a legitimate interest in using this information to save your preferences if you chose to share products on our Site on Social Media or generate content that we are tagged in on your social media.
Ratings and Reviews	When you rate or review us or our products, we collect any information you provide as part of that rating or review.	We have a legitimate interest in using this information to improve and provide feedback on products.
Surveys	When you participate in a survey we collect information that you provide through the survey. If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.	We have a legitimate interest in using this information to understand your opinions and collect information relevant to our organization.
Sweepstakes or Contests	When you participate in a sweepstakes or contest we collect information about you which includes contact information to notify you if you are selected. We also collect information from you when we offer sweepstakes or contests via social media.	We have a legitimate interest in using this information to operate the sweepstakes. In some contexts, we are also required by law to collect information about those that enter into our sweepstakes.
Partner Promotion	We collect information that you provide as part of a co-branded promotion with another company.	We have a legitimate interest in using this information to fulfill our promotions.
Website Interactions	We use technology to monitor how you access and interact with our Site. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.	We have a legitimate interest in using this information to understand how you interact with our Site to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud.
Web Logs	We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.	We have a legitimate interest in monitoring our networks, providing and maintaining the functionality of our Site, including identifying and repairing errors or problems, security incidents, and in investigating, preventing, or taking action regarding possible malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.

We collect Personal Information from you directly, and we may also receive Personal Information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.

Although the table above describes our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also collect your information so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information may be based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our general interest in conducting our business.

Cookies and Other Information Collecting Technologies

What are cookies? A cookie is a small file placed onto your device that enables a variety of features and functionality. We use first party cookies and other similar technologies to ensure everyone who uses our Site has the best possible experience. We also use them for marketing and advertising.

How are cookies used for advertising purposes? We use third party cookies and other ad technologies such as beacons, pixels, and tags to help us to cater ads to your interests. They also help us provide aggregated auditing, research, and reporting for advertisers and to understand and improve our products and services. Our Site uses Google Analytics, a web analytics service provided by Google. If you sign in as a registered user, we may use your user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages you visit.

Controlling cookies. Most browsers allow you to control and erase cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. Additionally, website users who do not want their data collected with Google Analytics can visit the Google Analytics opt-out page and install the Google Analytics opt-out add-on for your browser: https://tools.google.com/dlpage/gaoptout

We support the cross-industry Self-Regulatory Program for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA) as well as the self-regulatory program of the Network Advertising Initiative (NAI). You may opt out of receiving personalized ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAA website here. You may use the NAI opt out tool here, which will allow you to opt out of seeing personalized ads from us and from other NAI approved member companies.

Keep in mind that, if you opt out of interest-based advertising on our Site, you may still see customized advertising displayed by advertising networks from which you have not opted out. In addition, your opt out will not prevent any advertising network from displaying advertising that is not customized to you and your interests and, consequently, may be less relevant to you. Please also note that you will need to make such choices on each browser and device you may use to visit our Site.

Disclosures of Information

We disclose the following categories of Personal Information for business or commercial purposes to the categories of recipients listed below. Please note that because this list is comprehensive it may refer to types of information that we disclose about other users.

• We share Identifying Information such as name and contact information with third parties that help administer, manage and analyze our programs and services, provide marketing and data analytics services, and payment processors, financial institutions, and others as needed to complete transactions and for authentication, security, and fraud prevention.
• We share Financial Information with payment processors, financial institutions, and others as needed to complete transactions and for authentication, security, and fraud prevention.
• We share Network Activity Data with third parties that help administer, manage and analyze our programs and services, provide marketing and data analytics services, and payment processors, financial institutions, and others as needed to complete transactions and for authentication, security, and fraud prevention.
• We share Geolocation Data with third parties that help administer, manage and analyze our programs and services, and provide marketing and data analytics services.

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

1. Affiliates and Acquisitions. We may disclose information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also disclose information with that company, including at the negotiation stage.
2. Other Disclosures with Your Consent. We may ask if you would like us to disclose your information with other unaffiliated third parties who are not described elsewhere in this policy.
3. Compliance with Law or Other Legal Process. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also disclose your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
4. Public Forums. Our Site may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on these pages, that information may be publicly available.
5. Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be disclosed to us and with them. Their use of your information is not governed by this Privacy Policy.
6. Service Providers. We disclose your information with service providers. Among other things, service providers may help us to administer our Site, collect data for analysis purposes, conduct surveys, provide technical support, process payments, and assist in the fulfilment of orders.
7. Social Media Platforms and Networks. Our Site may feature plugins, widgets, and/or other tools made available by third parties that may result in information being collected and/or shared between us and the third party. For example, if you use Facebook’s “Like” feature, Facebook may register the fact that you “liked” a product and may post that information on Facebook or we may offer sweepstakes or contests via social medial platforms. However, social media platforms’ use of your information is not governed by this Privacy Policy.
8. Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also disclose your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.

Data Retention

How long we retain your Personal Information depends on the context in which, and purposes for which, we collected it. We generally retain Personal Information for as long as necessary for achieving the purposes for which it was collected or processed, unless a different retention period is required by applicable law.

Your Choices

Depending on your location, you may have the following rights with regard to your Personal Information:

1. Access to Your Personal Information. You may request access to your Personal Information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to, including providing you with a copy of, the Personal Information that we have about you.
2. Changes to Your Personal Information. We rely on you to update and correct your Personal Information or your account with us. Our Site allows you to modify or delete your account profile. If our Site does not permit you to update or correct certain information, you may contact us at the address described below in order to request that your information be modified. Note that we may keep historical information in our backup files as permitted by law, and you may not be able to change certain account information including your email address.
3. You have a right to ask us to provide your Personal Information to a third party.
4. Deletion of Your Personal Information. You may request that we delete your Personal Information by contacting us at the address described below. If required by law, we will grant a request to delete information, but you should note that in many situations we must keep your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes. We will respond to such requests within the timeframe required by law.
5. Objection to Certain Processing. You may object to our use or disclosure of your Personal Information by contacting us at the address described below.
6. Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.
7. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send order and shipment confirmations, free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
8. Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us, you can remove yourself from our mailing lists by emailing us (our contact information is below) with "NO SNAIL MAIL" in the subject line along with your name, address, and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed or bulk mailings directed to ZIP codes or geographic areas.
9. Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying, “STOP.”

Please address requests and questions about your rights by emailing hello@livelifepurely.com. 

Security of Your Information

Protecting your Personal Information is important to us. No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your Personal Information from unauthorized access, use, or disclosure, we cannot guarantee the security of your Personal Information. In the event of an issue about which we are required by law to inform you of, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

If you choose to create an online account, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

Information for California Residents

California law indicates that organizations should disclose whether certain categories of information are collected, “sold,” or transferred for an organization’s “business purpose” (as those terms are defined under California law). The categories of information that we collect and disclose are set out above and within this Privacy Policy. We do not discriminate against California residents who exercise any of their rights described in this Privacy Policy.

As further detailed above, California residents will specifically have the following consumer rights:

• Right to access Personal Information
• Right to deletion of Personal Information
• Right to prohibit the sale of Personal Information

With regard to the sale of Personal Information, under the CCPA, our use of certain cookies and tracking technologies may be considered a “sale” of Personal Information. To the extent that we “sell” your Personal Information (as the term “sell” is defined under the CCPA), you have the right to opt out of that “sale” at any time. For instructions on how to opt out of the “sale” of your Personal Information, please follow the directions provided in the Cookies and Other Information Collecting Technologies Section of this Privacy Policy.

As noted above, please address other requests and questions about your rights by emailing hello@livelifepurely.com.

Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, and details regarding your business relationship with us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete Personal Information about you in our files.

In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of the following information to the request:

1. A completed Authorized Agent Designation Form indicating that you have authorization to act on the consumer’s behalf.
2. If you are a business, proof that you are registered with the Secretary of State to conduct business in California.

If we do not receive both pieces of information, the request will be denied.

Other Important Information

The following additional information relates to our privacy practices:

• Third Party Applications/Websites. Our Site may include links to websites or applications that are owned or operated by third parties. Please note that any Personal Information that you provide to such third parties will be governed by their privacy policies, and we have no control over or responsibility for their privacy practices. We encourage you to review the privacy policies of any third-party website or application for details about what information is collected and how it is used and/or disclosed prior to providing any Personal Information.
• Changes to This Privacy Policy. We may change our Privacy Policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted Personal Information to us will generally govern that information unless we receive your consent to the new Privacy Policy. Our Privacy Policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified. We encourage you to periodically review this page for the latest information on our privacy practices.
• Our Site is not directed to, and we do not knowingly collect Personal Information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us.
• If you are visually impaired, you may access this notice through your browser’s audio reader.

Contact Information

If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate contact information below. We will attempt to respond to your questions and provide you with additional privacy-related information. Any requests related to your Personal Information, please use the information above contained in the Your Choices section. Depending on your location, you may also have the right to lodge a complaint with the supervisory authority in your home location.

Email: hello@livelifepurely.com

Mail: Heal Yes!
Attention Customer Service
20540 State Highway 46 W Ste 115 # 449, Spring Branch, TX 78070

Effective Date: March 15, 2022
Last Updated: December 26, 2022