Consider starting with samples and, if wanting to deep-dive into health, the lab tests. Also, each raw ingredient AND finished formula is cruelty-free (and USA-made!). Happy shopping and beauty-meets-health journey!
Our savvy supporters have seriously sensitive skin and ingredient needs. Many are dealing with issues such as chronic fatigue, Lyme, mold, and more. For this, we avoid many, many ingredients in other 'natural' brands.
Eight Need-to-Read Natural Living Books You've Probably Never Heard Of
I'm Lauren, creator of this natural health blog and co-owner of eco home-focused Lauren + Warren. Natural living has been a priority of mine since I was 19. I've given birth 'naturally' and at home to my kiddos. My family lifestyles around eating unadulterated food that's uncontaminated by GMOs, pesticides, and so forth. I believe optimizing oneself comes through well-informed health decisions governed by diligent, unbiased research. The below are natural living books I own and entrust for natural living and prep-minded insight.
Note: I have no affiliation with these books and their publishers or authors. Please see our Terms of Service to understand third-party affiliation and links.
The Pathology of Dental Infections and Its Relation to General Diseases by Weston A. Price
Summary (book listing):
In the year 1905 a committee of dentists of Toronto was formed to communicate with the manufacturers of the tooth preparations then on the market to ascertain the composition of each, because they believed that a dentist should not recommend any preparation of which he did not know the ingredients.
The Hidden Messages in Water Paperback by Masaru Emoto
I can't say enough about how interesting this book is. The idea that water responds to words? To frequencies? The first time I heard of this, years back, I thought the person explaining the book premise to me was nuts. After reading the book, prepare to believe the study of 'frequencies' and water structure as legitimate and fascinating!
Summary (back of cover):
The Hidden Messages in Water introduces the revolutionary work of internationally renowned Japanese scientist Masaru Emoto, who has discovered that molecules of water are affected by our thoughts, words, and feelings. Since humans and the earth are composed mostly of water, his message is one of personal health, global environmental renewal, and a practical plan for peace that starts with each one of us.
Your Body Never Lies: The Complete Book Of Oriental Diagnosis Paperback by Michio Kushi
Summary (back of cover):
Too often, conventional medicine fails to detect illness--especially when it first begins and is easiest to cure. But Oriental diagnosis, an ancient holistic system of knowledge, can often discover physical problems even before they arise. Now Your Body Never Lies helps you both understand and use this natural, noninvasive approach to restoring good health.
Your Body Never Lies starts by explaining the principles of Oriental medicine. It then shows you how to detect and understand health problems simply by looking at the mouth, lips and teeth; eyes; nose, cheeks, and ears; forehead; hair; hands; feet; and skin. Clear diagrams and easy-to-use charts assist you in quickly recognizing signs of illness so that you can begin working towards a state of balanced wellbeing.
Western medical practice often focuses on a specific ailment while ignoring the interconnectedness of the human body. Your Body Never Lies is a complete guide to Oriental diagnosis, a revolutionary yet centuries-old way to identify and prevent disease while preserving health and harmony.
Forgotten Mountain Wisdom & Basic Survival Skills: Survival Tips from the US Military & Our Appalachian Ancestors by Appalachian Magazine
Maybe we're angling a little away from natural living as one would expect, but survival skills from the past, from gardening to homemade self-defense? As more and more feel the world is shifting in ways we wouldn't expect, this book feels like more of a treasure than an oddity.
Summary (book listing):
In this 294-page guidebook, Appalachian Magazine pulls survival and "living off the land" information from three incredibly reliable sources: The United States Military, our Appalachian ancestors and the American farmer. This illustrated book goes into great detail covering topics ranging from timeless farming and gardening techniques, to how make homemade protection weapons, navigating and weather forecasting, and how to read "the signs" to topics such as trapping and cold weather survival.
Akin to the above, along similar premise, this is another suggestion I have:
Survival Wisdom & Know How: Everything You Need to Know to Subsist in the Wilderness Paperback by The Editors of Stackpole Books
Summary (book listing):
Survival Wisdom is a large-scale practical guide, jam-packed with information on every aspect of outdoor life and adventure.
Survival Wisdom & Know-How is the most complete, all-in-one volume on every aspect of outdoor adventure and survival ever, from orienteering to campfire cooking to ice climbing and beyond. Culled from dozens of respected books from Stackpole, the industry's leader in outdoor adventure, this massive collection of wilderness know-how leaves absolutely nothing to chance when it comes to surviving and thriving in the wilderness—and appreciating every minute of it.
Topics include Building Outdoor Shelter, Tracking Animals, Winter Camping, Tying Knots, Orienteering, Reading the Weather, Identifying Edible Plants and Berries, Surviving in the Desert, Bird Watching, Fishing and Ice Fishing, Hunting and Trapping, Canoeing, Kayaking, and White Water Rafting, First Aid, Wild Animals, Cookery, and much more. Useful illustrations and photos throughout make it easy to browse and use. With contributions by the experts at the National Outdoor Leadership School (NOLS) as well as the editors of Stackpole's Discover Nature series, Survival Wisdom & Know-How is the definitive, must-have reference for the great outdoors.
Nature's Garden: A Guide to Identifying, Harvesting, and Preparing Edible Wild Plants Paperback by Samuel Thayer
Summary (back of cover):
We are surrounded by free groceries--gourmet, organic, super-nutritious foods--that we have never tasted and do not recognize. This book not only identifies these fruits, nuts, grains, and vegetables for you, it also teaches you where to find them and shows you how to prepare them.
Pocket Manual of Homoeopathic Materia Medica & Repertory Hardcover by Boericke William
Homeopathy? What's that? some wonder. Way too quacky! others think. But when I noticed a beloved doctor-friend of mine who entrusts homeopathy, its effects on my childhood battle with eczema, and the fact that the Queen of England and her family entrust it despite its being deemed a 'placebo' and 'controversial,' I started scratching my head and buying books. Not completely unlike The Hidden Messages in Water by Masaru Emoto (highlighted above) in the sense that frequencies and harmonics impact living beings, homeopathy nods to the notion that human optimization depends on ideal, supportive frequencies. This book isn't to convince anyone of the merits of homeopathy, though, and I'm not trying to take on that impossible quest, either; it's a "compact" resource for those who are interested in or subscribe to the notions already.
Summary (back of cover):
The most authoritative book on homeopathy ever published. The book contains the well-known verified characteristic symptoms of all our medicines besides other less important symptoms aiding the selection of the curative remedy. In its present compact form it contains the maximum number of reliable Materia Medica facts in the minimum space. This book is often the first real materia medica to be studied by anybody who wants to study homeopathy.
Nutrition and Physical Degeneration Paperback by Weston A. Price
Summary (book listing):
For nearly 10 years, Weston Price and his wife traveled around the world in search of the secret to health. Instead of looking at people afflicted with disease symptoms, this highly-respected dentist and dental researcher chose to focus on healthy individuals, and challenged himself to understand how they achieved such amazing health. Dr. Price traveled to hundreds of cities in a total of 14 different countries in his search to find healthy people. He investigated some of the most remote areas in the world. He observed perfect dental arches, minimal tooth decay, high immunity to tuberculosis and overall excellent health in those groups of people who ate their indigenous foods. He found when these people were introduced to modernized foods, such as white flour, white sugar, refined vegetable oils and canned goods, signs of degeneration quickly became quite evident. Dental caries, deformed jaw structures, crooked teeth, arthritis and a low immunity to tuberculosis became rampant amongst them. Dr. Price documented this ancestral wisdom including hundreds of photos in his book, Nutrition and Physical Degeneration.
Say Yes! to avoiding harmful ingredients that could jeopardize your health. We offer the cleanest cosmetics, water and air purification, vital supplements, lab tests, and more: Enhance your well-being and natural beauty.
On orders 49+(USA), it's automatically free; for orders below that, it's just 4.99. (Outside the USA? Our shipping calculator will show your rate if we ship to that location.)
On orders 49+(USA), it's automatically free; for orders below that, it's just 4.99. (Outside the USA? Our shipping calculator will show your rate if we ship to that location.)
Are all the formulas cruelty-free, without animal testing?
Many small and medium-sized beauty and wellness companies avoid returns, but we certainly allow them! With a few caveats, that is: Returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include samples, lab tests, gift cards, or any other item labeled 'final sale.' Read more about our friendly policy here.
Many small and medium-sized beauty and wellness companies avoid returns, but we certainly allow them! With a few caveats, that is: Returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include samples, lab tests, gift cards, or any other item labeled 'final sale.' Read more about our friendly policy here.
Are Heal Yes! cosmetics and skincare hypoallergenic / non-comedogenic / natural / organic / etc.?
The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!
But there's more to this question regarding 'claims':
The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:
Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.
Smaller boutique and home-made brands might use the terms and have no testing back-up at all.
It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.
The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!
But there's more to this question regarding 'claims':
The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:
Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.
Smaller boutique and home-made brands might use the terms and have no testing back-up at all.
It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.
The unique lab tests seem helpful but expensive; if I had to pick one, which do you suggest?
The lab tests we offer within Heal Yes! are unique—self-assessments you won't simply find in a doctor's office—and can provide utterly invaluable insights about wellness. Here are a couple tests to consider at the forefront:
1. Amino Acid Health Assessment: This is the best test to help identify the areas of your personal health to focus on first! This test is conducted via urine.
2. Comprehensive 14-Panel Chronic Fatigue Profile Blood Test: With an eye on hormones, chronic inflammation, thyroid function, anemia, diabetes, metabolic function, stress, and two common viruses; this panel is a powerful tool towards your wellness goal. This test will require you to pop by your local LabCorp for a blood-draw.
Also, consider these two panels, especially if you suspect you have methylation (e.g., MTHFR) issues:
3. Optimal Wellness Genetic Insights Panel Cheek Swab: This comprehensive self-analysis option analyzes genetics in 7 key areas of health (methylation, neurotransmitters, mitochondrial health, detoxification, inflammation, and more) and provides genetically targeted nutritional suggestions. This test is conducted via a cheek swab.
4. MTHFR/COMT Genetic Methylation Profile Cheek Swab: When methylation is working, it helps you feel full of energy, in a good mood, and just generally well! When it is not working, you can feel tired, depressed, irritable, run-down, susceptible to infections, foggy-brained, and just plain "toxic." This genetic methylation profile looks for two specific gene variants key in methylation. This test is conducted via a cheek swab.
The lab tests we offer within Heal Yes! are unique—self-assessments you won't simply find in a doctor's office—and can provide utterly invaluable insights about wellness. Here are a couple tests to consider at the forefront:
1. Amino Acid Health Assessment: This is the best test to help identify the areas of your personal health to focus on first! This test is conducted via urine.
2. Comprehensive 14-Panel Chronic Fatigue Profile Blood Test: With an eye on hormones, chronic inflammation, thyroid function, anemia, diabetes, metabolic function, stress, and two common viruses; this panel is a powerful tool towards your wellness goal. This test will require you to pop by your local LabCorp for a blood-draw.
Also, consider these two panels, especially if you suspect you have methylation (e.g., MTHFR) issues:
3. Optimal Wellness Genetic Insights Panel Cheek Swab: This comprehensive self-analysis option analyzes genetics in 7 key areas of health (methylation, neurotransmitters, mitochondrial health, detoxification, inflammation, and more) and provides genetically targeted nutritional suggestions. This test is conducted via a cheek swab.
4. MTHFR/COMT Genetic Methylation Profile Cheek Swab: When methylation is working, it helps you feel full of energy, in a good mood, and just generally well! When it is not working, you can feel tired, depressed, irritable, run-down, susceptible to infections, foggy-brained, and just plain "toxic." This genetic methylation profile looks for two specific gene variants key in methylation. This test is conducted via a cheek swab.
Where can I see the ingredients?
Each product page fully discloses the ingredients!
Each product page fully discloses the ingredients!
Are the formulas fragrance-free?
Synthetic fragrances are always avoided among Heal Yes! formulas; naturally, scents or aromas come from raw ingredients themselves (e.g., lavender imparts a natural floral aroma; some organic oils and waxes smell clean and nutty; etc.).
Synthetic fragrances are always avoided among Heal Yes! formulas; naturally, scents or aromas come from raw ingredients themselves (e.g., lavender imparts a natural floral aroma; some organic oils and waxes smell clean and nutty; etc.).
Some formulas contain [mica / titanium dioxide / a specific ingredient] while others do not; why the variance?
A good starting point is within this very page you're viewing as well as the ingredient starting points here to find your specific products.
Often, our savvy supporters entrust us to provide specific formulas that match their ingredient needs; if you want to steer clear of an ingredient, we surely have options for you!
A good starting point is within this very page you're viewing as well as the ingredient starting points here to find your specific products.
Often, our savvy supporters entrust us to provide specific formulas that match their ingredient needs; if you want to steer clear of an ingredient, we surely have options for you!
Selecting from samples is a good starting point if you need a bit of direction!
Is Heal Yes! gluten-free?
Heal Yes! formulas do not use gluten, not even our vitamin E. If there is ever even a trace amount, it will be disclosed within the fully disclosed product page ingredient list. When and if we carry other brands that contain gluten, we will disclose such within the ingredient section on that respective product page.
Heal Yes! formulas do not use gluten, not even our vitamin E. If there is ever even a trace amount, it will be disclosed within the fully disclosed product page ingredient list. When and if we carry other brands that contain gluten, we will disclose such within the ingredient section on that respective product page.
Are Heal Yes! formulas vegan?
Most products are vegan, indeed, albeit some contain beeswax; the vegan collection is here. We use kosher or synthetic beeswax. Always, we avoid carmine.
Most products are vegan, indeed, albeit some contain beeswax; the vegan collection is here. We use kosher or synthetic beeswax. Always, we avoid carmine.
Does Heal Yes! use nanoparticles in any formulas?
No, never! Nanoparticles are cosmetic ingredients so small in size they can allegedly permeate pores and enter the bloodstream (no thanks! Our bodies have enough to contend with!). We entrust cosmetic-grade particle sizes and even high-micron sizes!
No, never! Nanoparticles are cosmetic ingredients so small in size they can allegedly permeate pores and enter the bloodstream (no thanks! Our bodies have enough to contend with!). We entrust cosmetic-grade particle sizes and even high-micron sizes!
Are all the products hypoallergenic / non-clogging / non-comedogenic?
The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!
But there's more to this question regarding 'claims':
The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:
Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.
Smaller boutique and home-made brands might use the terms and have no testing back-up at all.
It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.
The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!
But there's more to this question regarding 'claims':
The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:
Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.
Smaller boutique and home-made brands might use the terms and have no testing back-up at all.
It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.
Noxious, synthetic oils such as mineral oil and petrolatum are clogging and avoided. Do note that organic oils and waxes can be the opposite—gentle and even nourishing; select organic oils, waxes, and synergistic formulas can bode with even the most sensitive skin.
Please note that this is NOT to say that some people do not react to seemingly good ingredients, whether oils, waxes, butters, etc.: our bodies are ever-changing, dynamic, and unique:
Let's use shea butter, for example. One person's skin may love organic shea butter while another needs to avoid it; perhaps another person uses shea butter raw whereas another can use it only when it's in a specific synergistic formula (etc.). It's for the nuances that vary from person to person regarding our skin, bodies, and tolerance levels that we offer a happiness guarantee and sample selections!
Noxious, synthetic oils such as mineral oil and petrolatum are clogging and avoided. Do note that organic oils and waxes can be the opposite—gentle and even nourishing; select organic oils, waxes, and synergistic formulas can bode with even the most sensitive skin.
Please note that this is NOT to say that some people do not react to seemingly good ingredients, whether oils, waxes, butters, etc.: our bodies are ever-changing, dynamic, and unique:
Let's use shea butter, for example. One person's skin may love organic shea butter while another needs to avoid it; perhaps another person uses shea butter raw whereas another can use it only when it's in a specific synergistic formula (etc.). It's for the nuances that vary from person to person regarding our skin, bodies, and tolerance levels that we offer a happiness guarantee and sample selections!
Is Heal Yes! a good option for those who are pregnant / nursing / of a certain age or condition? What if I'm undergoing a treatment?
What we can and do provide are clean cosmetic products with and without specific ingredients so you can make your best decisions among wonderful options. Regarding claims and conditions, it is in everyone's best interest to ask you to confer with your healthcare provider when it comes to ingredients and your specific safety concerns or needs. We contend that we offer the widest, most purposeful array of ingredients and omissions for you to review with trusted professionals accordingly.
What we can and do provide are clean cosmetic products with and without specific ingredients so you can make your best decisions among wonderful options. Regarding claims and conditions, it is in everyone's best interest to ask you to confer with your healthcare provider when it comes to ingredients and your specific safety concerns or needs. We contend that we offer the widest, most purposeful array of ingredients and omissions for you to review with trusted professionals accordingly.
Do formulas have SPF ratings?
The ingredients that lend the most sun-protective qualities are often titanium dioxide and zinc oxide; we turn to one or both for coverage-enhancing qualities, especially in our foundations. In the future we may obtain specific sun protection factors (e.g., SPF 30, SPF 40, etc.). Note that nanoparticles can be prominent in SPF-lending formulas; Heal Yes! will never use nanoparticles.
The ingredients that lend the most sun-protective qualities are often titanium dioxide and zinc oxide; we turn to one or both for coverage-enhancing qualities, especially in our foundations. In the future we may obtain specific sun protection factors (e.g., SPF 30, SPF 40, etc.). Note that nanoparticles can be prominent in SPF-lending formulas; Heal Yes! will never use nanoparticles.
Are all the formulas cruelty-free, without animal testing?
How can I ensure the safety of natural cosmetics for sensitive skin?
Patch testing is recommended, and if you have specific concerns, consult with a dermatologist before use. Choose among Heal Yes!'s very specific ingredient omission options. Also, do heed the notion that hypoallergenic and natural are not regulated terms; it's best to ensure the safety of your formulas for sensitive skin by choosing samples, patch-testing one at a time, and choosing among truly clean formulas that suit your needs.
Patch testing is recommended, and if you have specific concerns, consult with a dermatologist before use. Choose among Heal Yes!'s very specific ingredient omission options. Also, do heed the notion that hypoallergenic and natural are not regulated terms; it's best to ensure the safety of your formulas for sensitive skin by choosing samples, patch-testing one at a time, and choosing among truly clean formulas that suit your needs.
Are there any natural or organic ingredients to avoid in cosmetics?
It's important to recognize that individuals can be sensitive to a wide range of substances, even those deemed natural and gentle. (Related article: Sensitivities and Allergies to "Good" Ingredients)
Essential oils, specific plant extracts, and ingredients derived from nuts are common culprits that may trigger allergic reactions in some people.
Regardless of whether you have a known history of allergies or not, it's advisable for everyone to conduct a patch test before incorporating new natural cosmetics and wellness products into their routine. This simple yet effective step involves applying a small amount of the product to a discreet area of your skin, typically the inner forearm or behind the ear.
By taking this precautionary measure, you give your skin the chance to react in a controlled environment, helping you identify any potential sensitivities. Keep an eye out for redness, itching, swelling, or any other unusual reactions during the 24 to 48 hours following the patch test.
Remember, our bodies are unique, and what works wonders for one person may not suit another. By embracing the habit of patch testing, you empower yourself to make informed choices about the products you use. Here's more about patch-testing, with a video, if you want to learn more!
It's important to recognize that individuals can be sensitive to a wide range of substances, even those deemed natural and gentle. (Related article: Sensitivities and Allergies to "Good" Ingredients)
Essential oils, specific plant extracts, and ingredients derived from nuts are common culprits that may trigger allergic reactions in some people.
Regardless of whether you have a known history of allergies or not, it's advisable for everyone to conduct a patch test before incorporating new natural cosmetics and wellness products into their routine. This simple yet effective step involves applying a small amount of the product to a discreet area of your skin, typically the inner forearm or behind the ear.
By taking this precautionary measure, you give your skin the chance to react in a controlled environment, helping you identify any potential sensitivities. Keep an eye out for redness, itching, swelling, or any other unusual reactions during the 24 to 48 hours following the patch test.
Remember, our bodies are unique, and what works wonders for one person may not suit another. By embracing the habit of patch testing, you empower yourself to make informed choices about the products you use. Here's more about patch-testing, with a video, if you want to learn more!
Are natural cosmetics and wellness products safe for all skin types?
Generally, natural products are formulated to be gentle on all skin types. However, it's essential to check the ingredient list for potential allergens and conduct a patch test before widespread use. Please see the aforementioned question for more detailed insight!
Generally, natural products are formulated to be gentle on all skin types. However, it's essential to check the ingredient list for potential allergens and conduct a patch test before widespread use. Please see the aforementioned question for more detailed insight!
🌎 Outside the USA or Canada? Upon checkout, our shipping calculator will show your rate if we ship to that location. 👋 Location not showing? Message if needing us to ship to your location; it's possible we can still accommodate!
🌎 Outside the USA or Canada? Upon checkout, our shipping calculator will show your rate if we ship to that location. 👋 Location not showing? Message if needing us to ship to your location; it's possible we can still accommodate!
Where does Heal Yes! ship?
Other than within the USA, we ship across the globe. We seek to add to our ship-to locations regularly; the easiest way to see if we ship to your location is to populate your cart and checkout: if we ship to your location, checkout will be seamless (if not, it will tell you accordingly).
Other than within the USA, we ship across the globe. We seek to add to our ship-to locations regularly; the easiest way to see if we ship to your location is to populate your cart and checkout: if we ship to your location, checkout will be seamless (if not, it will tell you accordingly).
From where do you ship? 🇺🇸 Are you USA-based?
🇺🇸 We're USA-based only, shipping from Texas and/or Florida! 🌵🌴☀️
🇺🇸 We're USA-based only, shipping from Texas and/or Florida! 🌵🌴☀️
How does the refund/exchange process work?
To return or exchange an item, contact us within 30 days of receiving it at hello@livelifepurely.com.
We cover shipping for exchanges (you do for refunds, though there are no hidden restock fees).
Note that non-refundable items include gift cards and personalized or final sale items such as samples and lab tests.
To return or exchange an item, contact us within 30 days of receiving it at hello@livelifepurely.com.
We cover shipping for exchanges (you do for refunds, though there are no hidden restock fees).
Note that non-refundable items include gift cards and personalized or final sale items such as samples and lab tests.
What is the timeframe for returning items for exchange or refund?
Contact us within 30 days of delivery to request a return or exchange. Return the items within seven (7) working days after receiving the return address (and, for exchanges, pre-paid label). Items returned after seven days will not be eligible for an exchange or refund. Again, you have 30 days to contact us about a return or exchange after tracking shows delivery :)
Contact us within 30 days of delivery to request a return or exchange. Return the items within seven (7) working days after receiving the return address (and, for exchanges, pre-paid label). Items returned after seven days will not be eligible for an exchange or refund. Again, you have 30 days to contact us about a return or exchange after tracking shows delivery :)
Who covers the shipping costs for returns and exchanges?
For an exchange, we will cover your shipping both to and fro! When returning an item for a refund, there's no restocking or hidden fees, albeit you are responsible for the shipping fee. Again, if you proceed with an exchange, we will cover the shipping costs to send the new item(s) to you.
For an exchange, we will cover your shipping both to and fro! When returning an item for a refund, there's no restocking or hidden fees, albeit you are responsible for the shipping fee. Again, if you proceed with an exchange, we will cover the shipping costs to send the new item(s) to you.
What is the processing time for returns and exchanges?
Once your package arrives at our facility for a return or exchange, processing takes a few business days on average (up to 14 days in rare cases; holidays and 'boom' times affect this timeline, for instance). We will verify and account for the items you've sent. You will receive an email confirmation once the process is finalized :)
Once your package arrives at our facility for a return or exchange, processing takes a few business days on average (up to 14 days in rare cases; holidays and 'boom' times affect this timeline, for instance). We will verify and account for the items you've sent. You will receive an email confirmation once the process is finalized :)
Is the discount on my original order applicable for an exchange?
Discounts applied to the original order may not be transferred to exchanges. The exchange will be processed based on the current product price at the time of the exchange request.
Discounts applied to the original order may not be transferred to exchanges. The exchange will be processed based on the current product price at the time of the exchange request.
Can I return a product purchased with a discount or during a promotion?
You can generally return products purchased with a discount or during a promotion (except non-returnable items such as gift cards and personalized or final sale items such as samples and lab tests). Naturally, the refund amount will be based on the actual amount paid.
You can generally return products purchased with a discount or during a promotion (except non-returnable items such as gift cards and personalized or final sale items such as samples and lab tests). Naturally, the refund amount will be based on the actual amount paid.
What is the process for initiating a warranty claim for a broken or defective item?
In the rare event that you receive a broken or defective item, initiate the warranty process by emailing us at hello@livelifepurely.com within 48 hours of receiving your order (i.e., after tracking shows delivery). Attach a photo clearly showing the issue. Our dedicated team will promptly assess the situation and arrange for a hassle-free replacement at no cost to you.
In the rare event that you receive a broken or defective item, initiate the warranty process by emailing us at hello@livelifepurely.com within 48 hours of receiving your order (i.e., after tracking shows delivery). Attach a photo clearly showing the issue. Our dedicated team will promptly assess the situation and arrange for a hassle-free replacement at no cost to you.
Are there any items that are non-refundable or considered final sales?
Yes, gift cards, personalized products, samples, lab tests, and items marked 'final sale' are non-refundable. Please see our full terms for more details and updates.
Yes, gift cards, personalized products, samples, lab tests, and items marked 'final sale' are non-refundable. Please see our full terms for more details and updates.
On orders 49+(USA), it's automatically free; for orders below that, it's just 4.99. (Outside the USA? Our shipping calculator will show your rate if we ship to that location.)
On orders 49+(USA), it's automatically free; for orders below that, it's just 4.99. (Outside the USA? Our shipping calculator will show your rate if we ship to that location.)
Are all the formulas cruelty-free, without animal testing?
Many small and medium-sized beauty and wellness companies avoid returns, but we certainly allow them! With a few caveats, that is: Returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include samples, lab tests, gift cards, or any other item labeled 'final sale.' Read more about our friendly policy here.
Many small and medium-sized beauty and wellness companies avoid returns, but we certainly allow them! With a few caveats, that is: Returns (or exchanges) can happen within 30 days of receiving your items. Final-sale items include samples, lab tests, gift cards, or any other item labeled 'final sale.' Read more about our friendly policy here.
Are Heal Yes! cosmetics and skincare hypoallergenic / non-comedogenic / natural / organic / etc.?
The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!
But there's more to this question regarding 'claims':
The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:
Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.
Smaller boutique and home-made brands might use the terms and have no testing back-up at all.
It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.
The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!
But there's more to this question regarding 'claims':
The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:
Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.
Smaller boutique and home-made brands might use the terms and have no testing back-up at all.
It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.
The unique lab tests seem helpful but expensive; if I had to pick one, which do you suggest?
The lab tests we offer within Heal Yes! are unique—self-assessments you won't simply find in a doctor's office—and can provide utterly invaluable insights about wellness. Here are a couple tests to consider at the forefront:
1. Amino Acid Health Assessment: This is the best test to help identify the areas of your personal health to focus on first! This test is conducted via urine.
2. Comprehensive 14-Panel Chronic Fatigue Profile Blood Test: With an eye on hormones, chronic inflammation, thyroid function, anemia, diabetes, metabolic function, stress, and two common viruses; this panel is a powerful tool towards your wellness goal. This test will require you to pop by your local LabCorp for a blood-draw.
Also, consider these two panels, especially if you suspect you have methylation (e.g., MTHFR) issues:
3. Optimal Wellness Genetic Insights Panel Cheek Swab: This comprehensive self-analysis option analyzes genetics in 7 key areas of health (methylation, neurotransmitters, mitochondrial health, detoxification, inflammation, and more) and provides genetically targeted nutritional suggestions. This test is conducted via a cheek swab.
4. MTHFR/COMT Genetic Methylation Profile Cheek Swab: When methylation is working, it helps you feel full of energy, in a good mood, and just generally well! When it is not working, you can feel tired, depressed, irritable, run-down, susceptible to infections, foggy-brained, and just plain "toxic." This genetic methylation profile looks for two specific gene variants key in methylation. This test is conducted via a cheek swab.
The lab tests we offer within Heal Yes! are unique—self-assessments you won't simply find in a doctor's office—and can provide utterly invaluable insights about wellness. Here are a couple tests to consider at the forefront:
1. Amino Acid Health Assessment: This is the best test to help identify the areas of your personal health to focus on first! This test is conducted via urine.
2. Comprehensive 14-Panel Chronic Fatigue Profile Blood Test: With an eye on hormones, chronic inflammation, thyroid function, anemia, diabetes, metabolic function, stress, and two common viruses; this panel is a powerful tool towards your wellness goal. This test will require you to pop by your local LabCorp for a blood-draw.
Also, consider these two panels, especially if you suspect you have methylation (e.g., MTHFR) issues:
3. Optimal Wellness Genetic Insights Panel Cheek Swab: This comprehensive self-analysis option analyzes genetics in 7 key areas of health (methylation, neurotransmitters, mitochondrial health, detoxification, inflammation, and more) and provides genetically targeted nutritional suggestions. This test is conducted via a cheek swab.
4. MTHFR/COMT Genetic Methylation Profile Cheek Swab: When methylation is working, it helps you feel full of energy, in a good mood, and just generally well! When it is not working, you can feel tired, depressed, irritable, run-down, susceptible to infections, foggy-brained, and just plain "toxic." This genetic methylation profile looks for two specific gene variants key in methylation. This test is conducted via a cheek swab.
Where can I see the ingredients?
Each product page fully discloses the ingredients!
Each product page fully discloses the ingredients!
Are the formulas fragrance-free?
Synthetic fragrances are always avoided among Heal Yes! formulas; naturally, scents or aromas come from raw ingredients themselves (e.g., lavender imparts a natural floral aroma; some organic oils and waxes smell clean and nutty; etc.).
Synthetic fragrances are always avoided among Heal Yes! formulas; naturally, scents or aromas come from raw ingredients themselves (e.g., lavender imparts a natural floral aroma; some organic oils and waxes smell clean and nutty; etc.).
Some formulas contain [mica / titanium dioxide / a specific ingredient] while others do not; why the variance?
A good starting point is within this very page you're viewing as well as the ingredient starting points here to find your specific products.
Often, our savvy supporters entrust us to provide specific formulas that match their ingredient needs; if you want to steer clear of an ingredient, we surely have options for you!
A good starting point is within this very page you're viewing as well as the ingredient starting points here to find your specific products.
Often, our savvy supporters entrust us to provide specific formulas that match their ingredient needs; if you want to steer clear of an ingredient, we surely have options for you!
Selecting from samples is a good starting point if you need a bit of direction!
Is Heal Yes! gluten-free?
Heal Yes! formulas do not use gluten, not even our vitamin E. If there is ever even a trace amount, it will be disclosed within the fully disclosed product page ingredient list. When and if we carry other brands that contain gluten, we will disclose such within the ingredient section on that respective product page.
Heal Yes! formulas do not use gluten, not even our vitamin E. If there is ever even a trace amount, it will be disclosed within the fully disclosed product page ingredient list. When and if we carry other brands that contain gluten, we will disclose such within the ingredient section on that respective product page.
Are Heal Yes! formulas vegan?
Most products are vegan, indeed, albeit some contain beeswax; the vegan collection is here. We use kosher or synthetic beeswax. Always, we avoid carmine.
Most products are vegan, indeed, albeit some contain beeswax; the vegan collection is here. We use kosher or synthetic beeswax. Always, we avoid carmine.
Does Heal Yes! use nanoparticles in any formulas?
No, never! Nanoparticles are cosmetic ingredients so small in size they can allegedly permeate pores and enter the bloodstream (no thanks! Our bodies have enough to contend with!). We entrust cosmetic-grade particle sizes and even high-micron sizes!
No, never! Nanoparticles are cosmetic ingredients so small in size they can allegedly permeate pores and enter the bloodstream (no thanks! Our bodies have enough to contend with!). We entrust cosmetic-grade particle sizes and even high-micron sizes!
Are all the products hypoallergenic / non-clogging / non-comedogenic?
The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!
But there's more to this question regarding 'claims':
The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:
Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.
Smaller boutique and home-made brands might use the terms and have no testing back-up at all.
It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.
The short answer? Yes, our formulas are light-feeling and non-clogging, and our supporters often come to Heal Yes! after nearly having given up on makeup and skincare — yet they find what works for them here!
But there's more to this question regarding 'claims':
The use of the terms "comedogenic" and "non-comedogenic" (as well as "natural" and "hypoallergenic") in the beauty industry is primarily based on manufacturers' claims, creating a landscape where different companies employ various approaches to determine the comedogenicity of their products:
Some manufacturers conduct their own assessments, utilizing methodologies that may include ingredient analysis, historical data, expert opinions, or existing research to support their claims.
Smaller boutique and home-made brands might use the terms and have no testing back-up at all.
It's imperative to note that the absence of standardized guidelines means that the terms "comedogenic" and "non-comedogenic" are not regulated by authoritative bodies like the U.S. Food and Drug Administration (FDA) or the European Medicines Agency (EMA). Therefore, the lack of consistent definitions or thresholds for what constitutes comedogenic or non-comedogenic further adds to the uncertainty.
Noxious, synthetic oils such as mineral oil and petrolatum are clogging and avoided. Do note that organic oils and waxes can be the opposite—gentle and even nourishing; select organic oils, waxes, and synergistic formulas can bode with even the most sensitive skin.
Please note that this is NOT to say that some people do not react to seemingly good ingredients, whether oils, waxes, butters, etc.: our bodies are ever-changing, dynamic, and unique:
Let's use shea butter, for example. One person's skin may love organic shea butter while another needs to avoid it; perhaps another person uses shea butter raw whereas another can use it only when it's in a specific synergistic formula (etc.). It's for the nuances that vary from person to person regarding our skin, bodies, and tolerance levels that we offer a happiness guarantee and sample selections!
Noxious, synthetic oils such as mineral oil and petrolatum are clogging and avoided. Do note that organic oils and waxes can be the opposite—gentle and even nourishing; select organic oils, waxes, and synergistic formulas can bode with even the most sensitive skin.
Please note that this is NOT to say that some people do not react to seemingly good ingredients, whether oils, waxes, butters, etc.: our bodies are ever-changing, dynamic, and unique:
Let's use shea butter, for example. One person's skin may love organic shea butter while another needs to avoid it; perhaps another person uses shea butter raw whereas another can use it only when it's in a specific synergistic formula (etc.). It's for the nuances that vary from person to person regarding our skin, bodies, and tolerance levels that we offer a happiness guarantee and sample selections!
Is Heal Yes! a good option for those who are pregnant / nursing / of a certain age or condition? What if I'm undergoing a treatment?
What we can and do provide are clean cosmetic products with and without specific ingredients so you can make your best decisions among wonderful options. Regarding claims and conditions, it is in everyone's best interest to ask you to confer with your healthcare provider when it comes to ingredients and your specific safety concerns or needs. We contend that we offer the widest, most purposeful array of ingredients and omissions for you to review with trusted professionals accordingly.
What we can and do provide are clean cosmetic products with and without specific ingredients so you can make your best decisions among wonderful options. Regarding claims and conditions, it is in everyone's best interest to ask you to confer with your healthcare provider when it comes to ingredients and your specific safety concerns or needs. We contend that we offer the widest, most purposeful array of ingredients and omissions for you to review with trusted professionals accordingly.
Do formulas have SPF ratings?
The ingredients that lend the most sun-protective qualities are often titanium dioxide and zinc oxide; we turn to one or both for coverage-enhancing qualities, especially in our foundations. In the future we may obtain specific sun protection factors (e.g., SPF 30, SPF 40, etc.). Note that nanoparticles can be prominent in SPF-lending formulas; Heal Yes! will never use nanoparticles.
The ingredients that lend the most sun-protective qualities are often titanium dioxide and zinc oxide; we turn to one or both for coverage-enhancing qualities, especially in our foundations. In the future we may obtain specific sun protection factors (e.g., SPF 30, SPF 40, etc.). Note that nanoparticles can be prominent in SPF-lending formulas; Heal Yes! will never use nanoparticles.
Are all the formulas cruelty-free, without animal testing?
How can I ensure the safety of natural cosmetics for sensitive skin?
Patch testing is recommended, and if you have specific concerns, consult with a dermatologist before use. Choose among Heal Yes!'s very specific ingredient omission options. Also, do heed the notion that hypoallergenic and natural are not regulated terms; it's best to ensure the safety of your formulas for sensitive skin by choosing samples, patch-testing one at a time, and choosing among truly clean formulas that suit your needs.
Patch testing is recommended, and if you have specific concerns, consult with a dermatologist before use. Choose among Heal Yes!'s very specific ingredient omission options. Also, do heed the notion that hypoallergenic and natural are not regulated terms; it's best to ensure the safety of your formulas for sensitive skin by choosing samples, patch-testing one at a time, and choosing among truly clean formulas that suit your needs.
Are there any natural or organic ingredients to avoid in cosmetics?
It's important to recognize that individuals can be sensitive to a wide range of substances, even those deemed natural and gentle. (Related article: Sensitivities and Allergies to "Good" Ingredients)
Essential oils, specific plant extracts, and ingredients derived from nuts are common culprits that may trigger allergic reactions in some people.
Regardless of whether you have a known history of allergies or not, it's advisable for everyone to conduct a patch test before incorporating new natural cosmetics and wellness products into their routine. This simple yet effective step involves applying a small amount of the product to a discreet area of your skin, typically the inner forearm or behind the ear.
By taking this precautionary measure, you give your skin the chance to react in a controlled environment, helping you identify any potential sensitivities. Keep an eye out for redness, itching, swelling, or any other unusual reactions during the 24 to 48 hours following the patch test.
Remember, our bodies are unique, and what works wonders for one person may not suit another. By embracing the habit of patch testing, you empower yourself to make informed choices about the products you use. Here's more about patch-testing, with a video, if you want to learn more!
It's important to recognize that individuals can be sensitive to a wide range of substances, even those deemed natural and gentle. (Related article: Sensitivities and Allergies to "Good" Ingredients)
Essential oils, specific plant extracts, and ingredients derived from nuts are common culprits that may trigger allergic reactions in some people.
Regardless of whether you have a known history of allergies or not, it's advisable for everyone to conduct a patch test before incorporating new natural cosmetics and wellness products into their routine. This simple yet effective step involves applying a small amount of the product to a discreet area of your skin, typically the inner forearm or behind the ear.
By taking this precautionary measure, you give your skin the chance to react in a controlled environment, helping you identify any potential sensitivities. Keep an eye out for redness, itching, swelling, or any other unusual reactions during the 24 to 48 hours following the patch test.
Remember, our bodies are unique, and what works wonders for one person may not suit another. By embracing the habit of patch testing, you empower yourself to make informed choices about the products you use. Here's more about patch-testing, with a video, if you want to learn more!
Are natural cosmetics and wellness products safe for all skin types?
Generally, natural products are formulated to be gentle on all skin types. However, it's essential to check the ingredient list for potential allergens and conduct a patch test before widespread use. Please see the aforementioned question for more detailed insight!
Generally, natural products are formulated to be gentle on all skin types. However, it's essential to check the ingredient list for potential allergens and conduct a patch test before widespread use. Please see the aforementioned question for more detailed insight!
🌎 Outside the USA or Canada? Upon checkout, our shipping calculator will show your rate if we ship to that location. 👋 Location not showing? Message if needing us to ship to your location; it's possible we can still accommodate!
🌎 Outside the USA or Canada? Upon checkout, our shipping calculator will show your rate if we ship to that location. 👋 Location not showing? Message if needing us to ship to your location; it's possible we can still accommodate!
Where does Heal Yes! ship?
Other than within the USA, we ship across the globe. We seek to add to our ship-to locations regularly; the easiest way to see if we ship to your location is to populate your cart and checkout: if we ship to your location, checkout will be seamless (if not, it will tell you accordingly).
Other than within the USA, we ship across the globe. We seek to add to our ship-to locations regularly; the easiest way to see if we ship to your location is to populate your cart and checkout: if we ship to your location, checkout will be seamless (if not, it will tell you accordingly).
From where do you ship? 🇺🇸 Are you USA-based?
🇺🇸 We're USA-based only, shipping from Texas and/or Florida! 🌵🌴☀️
🇺🇸 We're USA-based only, shipping from Texas and/or Florida! 🌵🌴☀️
How does the refund/exchange process work?
To return or exchange an item, contact us within 30 days of receiving it at hello@livelifepurely.com.
We cover shipping for exchanges (you do for refunds, though there are no hidden restock fees).
Note that non-refundable items include gift cards and personalized or final sale items such as samples and lab tests.
To return or exchange an item, contact us within 30 days of receiving it at hello@livelifepurely.com.
We cover shipping for exchanges (you do for refunds, though there are no hidden restock fees).
Note that non-refundable items include gift cards and personalized or final sale items such as samples and lab tests.
What is the timeframe for returning items for exchange or refund?
Contact us within 30 days of delivery to request a return or exchange. Return the items within seven (7) working days after receiving the return address (and, for exchanges, pre-paid label). Items returned after seven days will not be eligible for an exchange or refund. Again, you have 30 days to contact us about a return or exchange after tracking shows delivery :)
Contact us within 30 days of delivery to request a return or exchange. Return the items within seven (7) working days after receiving the return address (and, for exchanges, pre-paid label). Items returned after seven days will not be eligible for an exchange or refund. Again, you have 30 days to contact us about a return or exchange after tracking shows delivery :)
Who covers the shipping costs for returns and exchanges?
For an exchange, we will cover your shipping both to and fro! When returning an item for a refund, there's no restocking or hidden fees, albeit you are responsible for the shipping fee. Again, if you proceed with an exchange, we will cover the shipping costs to send the new item(s) to you.
For an exchange, we will cover your shipping both to and fro! When returning an item for a refund, there's no restocking or hidden fees, albeit you are responsible for the shipping fee. Again, if you proceed with an exchange, we will cover the shipping costs to send the new item(s) to you.
What is the processing time for returns and exchanges?
Once your package arrives at our facility for a return or exchange, processing takes a few business days on average (up to 14 days in rare cases; holidays and 'boom' times affect this timeline, for instance). We will verify and account for the items you've sent. You will receive an email confirmation once the process is finalized :)
Once your package arrives at our facility for a return or exchange, processing takes a few business days on average (up to 14 days in rare cases; holidays and 'boom' times affect this timeline, for instance). We will verify and account for the items you've sent. You will receive an email confirmation once the process is finalized :)
Is the discount on my original order applicable for an exchange?
Discounts applied to the original order may not be transferred to exchanges. The exchange will be processed based on the current product price at the time of the exchange request.
Discounts applied to the original order may not be transferred to exchanges. The exchange will be processed based on the current product price at the time of the exchange request.
Can I return a product purchased with a discount or during a promotion?
You can generally return products purchased with a discount or during a promotion (except non-returnable items such as gift cards and personalized or final sale items such as samples and lab tests). Naturally, the refund amount will be based on the actual amount paid.
You can generally return products purchased with a discount or during a promotion (except non-returnable items such as gift cards and personalized or final sale items such as samples and lab tests). Naturally, the refund amount will be based on the actual amount paid.
What is the process for initiating a warranty claim for a broken or defective item?
In the rare event that you receive a broken or defective item, initiate the warranty process by emailing us at hello@livelifepurely.com within 48 hours of receiving your order (i.e., after tracking shows delivery). Attach a photo clearly showing the issue. Our dedicated team will promptly assess the situation and arrange for a hassle-free replacement at no cost to you.
In the rare event that you receive a broken or defective item, initiate the warranty process by emailing us at hello@livelifepurely.com within 48 hours of receiving your order (i.e., after tracking shows delivery). Attach a photo clearly showing the issue. Our dedicated team will promptly assess the situation and arrange for a hassle-free replacement at no cost to you.
Are there any items that are non-refundable or considered final sales?
Yes, gift cards, personalized products, samples, lab tests, and items marked 'final sale' are non-refundable. Please see our full terms for more details and updates.
Yes, gift cards, personalized products, samples, lab tests, and items marked 'final sale' are non-refundable. Please see our full terms for more details and updates.
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DISCLAIMER: The information provided on this website is for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, dermatologist, or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Reliance on any information provided on this website is solely at your own risk. The authors and creators of this website are not responsible for any errors or omissions in the content or for any outcomes resulting from the use of the information provided. See full disclaimer here
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